Zune & Xbox Live Outages

Microsoft has confirmed service outages for the Xbox Live and Zune services. I noticed there was a bit of chatter yesterday regarding the Zune issues, and figured it was a small hiccup. Seems it may be more serious than previously thought.

Users may experience difficulties with the following services:

  • You might be unable to access the Zune marketplace or manage your account, including buying Microsoft Points and viewing or changing your personal information. We’re working on the problem. Sorry for the inconvenience, and thanks for your patience.
  • You might be unable to manage your account, including buying Microsoft Points and viewing or changing your personal information. We’re working on the problem. Sorry for the inconvenience, and thanks for your patience.
  • Your playlists, most-played songs, and other personal stuff in the Social might be outdated. Please check back soon. Sorry for the inconvenience, and thanks for your patience.

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience

Xbox LIVE:

Users may experience difficulties with the following services:

  • Signing into Games for Windows – LIVE on a PC
  • Accessing the Xbox.com Web site
  • Posting or viewing entries in the Xbox.com forums
  • Signing into the Xbox LIVE forums
  • Signing into Xbox LIVE from Xbox.com
  • Searching for Web pages that are on Xbox.com

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

Xbox LIVE Marketplace:

Users may experience difficulties with the following services:

  • Browsing Indie Games from the Xbox 360 console or Xbox.com
  • Browsing the Games for Windows – LIVE Marketplace on a PC
  • Browsing Games Marketplace from the Xbox 360 console or Xbox.com

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience

Account:

Users may experience difficulties with the following services:

  • Creating new Xbox LIVE accounts, managing those accounts, or recovering an account on a different console

We are aware of the problem and are working to resolve the issue. We apologize for any inconvenience this may cause and thank you for your patience